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complaint for balance deduction

Location/place: PASCHIM MEDINIPUR,WEST BENGAL

Name of company/service: UNINOR

My Rs 50/- balance was deducted form my uninor account by showing a false reason that is game downloading but they unable to provide any information about game or size of game.please solve my problem as soon as possible and please take a step to return back balance . my uninor prepaid no is 8620826973.

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