Name of company/service: TimesJob.com
I have brought a service called Resume Zipper from the Job Portal TimesJob.com. My Order Id No. Is RZ671201 on 22nd of March 2012. Whose Price was Rs.1350 They had told me that it is for life time and I need not to pay any amount farther. And the services will be activated within Two weeks. After Two weeks I called up to the customer care and ask for my statues they told that it is in the process and need one more week or so. Then when after one month of my payment I still haven’t got any call, I called up to the Customer Care again. They told me to write a complain on [email protected], and I have done so on 18th April, 2012, and waited for three weeks. Suddenly on 3rd May, 2012 I got a call from them that I need to pay more Rs. 1300 for documentation or else my services will not get started. I denied to pay as it was been told before only to me that I need not to pay any extra amount. Then again on the last week of May called to the Customer Care and told my Problem, they told me that they are sending my complain and I will get a reply within 48 hours. But I haven’t got so. Every time I call to the Customer Care they are saying that they are forwarding my complain and I will get a call within 48 hours but still haven’t got any call. I am a fresher looking for a job urgently, before my payment they promised me huge lot of things. But I am getting nothing.
I request You to please see my issue as soon as possible.
Thank You. Dt.:15/06/2012