complaint agnaist crbt service

Location/place: dhamtari

Name of company/service: reliance communications

hello sir/madam

its been very bad experience to me , using the reliance gsm sim from the begining of this year ( 2011)
i am a customer since feb 2007 and i must say that , the method of handeling such an old customers of customer care represtantives of mp cg circle is not up to the mark

whenever we try to connect or make a call to the customers care service center of mp cg circle then it tells that ROUTE IS BUSY , PLEASE CALL LATER

in that situation if we got any complaints or quries then , tell me sir/madam that where i should go

now

since from feb 2007 i have never used any payable/chargable service but todat ( sunday , 30 jan 2011 ) a service named CRBT is been automatically activated at 17:19 as a result ruppes 30 is been deducted

now i m tring to call since from that time but its been telling that TO RESUME SERVICE PLEASE CALL CUSTOMER CARE

i have tried on almost every numbe of customer care
but the result was same ( 9827198271 , *333 , *202 , 198 , 9827098270 , 30333333 )

not please tell me what to do now

vikas dodwani
reliance gsm sim – +919907403123
madhya pradesh chhattisghar circle

add – behind old bus stand near by gurudwara , dhamtari chhattisghar , pin – 493773


Comments

One response to “complaint agnaist crbt service”

  1. RCOMcare Avatar
    RCOMcare

    Hi Vikas,

    We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at [email protected].

    Regards,

    RCOMcare

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