Name of company/service: safe express mover & packers pvt ltd
I want to lodge a complaint against SAFE EXPRESS MOVERS & PACKERS PVT LTD
I have shifted my household goods from NABARANGPUR (ORISSA) to JAMMU CANT (Door to Door delivery), safe express movers & packers company office not in nabarangpur so they had come to pick my item from bhubaneswar on 16th December 2012 with bill.They told within 7 days goods will reach the destination.
Before shifting goods they talked with me very sweet voice that we know how essential household goods? and our packing is very good.We are giving guarantee within 7 days goods are delivered.But all their words are purely False.
Goods include Gas stove,Kitchen Utensils,Table,chair,Mattress,clothes,diwan,micro oven,7 wooden and iron boxes.(approx.Rs 100000/-[goods value+transport charges]).
I paid them the amount for transporting and now they are behaving like hell.They are not picking the phone after calling 50 times,there phone is swiched off and bhubaneswar office is closed.sir we are in the army and we are posted in jammu there is no chance to go again n again to bhubaneswar. even i lodge my compliant in rasulgadh (bhubaneswar) police station,they are also telling me they cant do any think till the time office is closed.sir what should i do now?
I did not get goods till now (after 40 days). When trying to call they are not picking the phone after calling 70 times per day and most of times mobiles are switched off.Some times if picking telling goods will reach after 4-5 days. then after 4-5 days telling again 2-3 days.When tried again after2-3days they are telling we cannot say when goods are delivered ?saying we let you know after discussing with Driver .But sorry to say neither received a single phone call nor a SMS from them,now they are behaving very rowdily.
Thereafter, they stopped picking up our phone and if we use other phone lines, they picked up but just cut our line. So it has become difficult to contact them. They never contacted me a single time after 15days.
please its my kind request help me……
THERE OFFICE ADDRESS:-
SAFE EXPRESS MOVERS & PACKERS PVT LTD
PLOT NO. 843, NH-5,