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complaint against naaptol.com

Location/place: jalandhar

Name of company/service: naaptol.com

sir,
i gave an order of 42-dvd set of om namha shivaya on 18-3-10 by paying full advance payment of rs.5799-.but the order was not supplied till today,rather their executives did not answer about the status of the order.i have send them mail also/talked on phone but they have no information regarding the status of the order.please tell me how these types of companies are working ?..its simple harrasement or fraud?

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