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Complaint against Make my Trip.com

Location/place: Bangalore

Name of company/service: Make My Trip

Hi Team

I had done an online booking on make my trip website for a stay in Jaisalmer in the first week of Dec-2012 which costed me about Rs.5062 . However due to unavoidable reasons i had to cancel the booking a couple of days prior to the check in date. In spite of doing the cancellation, the company has not reverted back a single rupee back to me and has taken the entire amount as cancellation fees.

Need this forum’s help here in getting a solution here.

Thanks
Vishal

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