complaint against godrej washing machine

Location/place: HYDERABAD

Name of company/service: GODREJ

i m.c.gupta. i have bought a godrej washing machine from Shah Electronics, Koti, Hyderabad.
they delivered me a damaged washing machine. and not responding to my complain t.they failed to replace the damage part.every time i call to shah electronics the branch manager repeated the same answer that it will take two days of time to replace the part. its almost 15 days.still iam waiting for the replacement.


Comments

2 responses to “complaint against godrej washing machine”

  1. Godrej Applainces Avatar
    Godrej Applainces

    Dear Mr Gupta,

    We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

    We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:

    Kindly send across your Name, Email ID, Contact number, Consumer Complaint and City on the below given email address.

    If any more Queries kindly contact us at [email protected] or call us on :
    1800-209-5511 / 1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance.

  2. Godrej Appliances Avatar
    Godrej Appliances

    Dear Customer,

    We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

    For further enquiries contact us at [email protected] or call us on :
    1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance

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