COMPLAINT AGAINST CLEARTRIP.COM

Location/place: KOCHI

Name of company/service: CENTRAL GOVERNMENT

I had booked an online air ticket on 10-01-2013 from kochi to delhi and return also.The ticket didnt get booked but the amount of Rs11000 was deducted from my account.Till now they havent returned my amount.I need my money with an interest and compensation for inconvinenece that had been caused to me, total i have to get an amount of rs15000.my trip id is:13011010978
email id:[email protected]


Comments

3 responses to “COMPLAINT AGAINST CLEARTRIP.COM”

  1. Cleartrip customer care helpline number

    08420379833///08420132768

    Online customer care toll free number online booking and refund money any problem solve official website head office Mumbai

  2. Dear Concern,

    Dated 26th April 2019, my travel was booked through cleartrip from Hyderabad to delhi in Air India flight number AI 127. My trip id is 190401857690
    After reaching at airport i found my flight was delayed by 2 hours without any prior notice. Again this delay extended and my flight got delayed by 12hours.

    As per govt. Rule if flight was delayed without any prior notice, customer can avail full refund and compensation.
    But in my case still i am waiting for refund. While cancelling the flight clear trip representative send me a mail regarding getting full refund . I am continuously following with cleartrip from last one month, but they are failed to do so.

    Requesting you to help me out.

    Regards
    Jaya Priya

  3. Rojan Thomas Avatar
    Rojan Thomas

    I have booked tickets for my family through Cleartrip (Trip ID is 200218667196). Due to current corona situation, the flight was rescheduled by the airlines (Indigo) and they have agreed to cancel the tickets with full refund. But when I cancelled the tickets with Cleartrip online portal, they reduced considerable amount as cancellation charges. I sent a complaint mail to Cleartrip but got the reply that the subject mail is not functional and gave customer service contact numbers. Those telephone numbers are not reachable and absolutely pathetic customer service. I understand that Cleartrip has cheated many customers in similar fashion and exploited the current situation.

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