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complaint again dish tv offer

Location/place: lucknow, utterpredesh

Name of company/service: dishtv

Sir,
I purchased Dish TV on 05 nov. 2012 in Rs.1690 with VC no. 01517347517. I was told by the distributor and the installation engineer about the service pack of Super Platinum(Rs. 380 per month) free for two months alongwith the purchase.
But they did not meet their commitment and deceivingly they provided me with the Super Gold Pack (Rs.255 per month). I made a complaint for the same on 14 nov. 2012 in the customer care of Dish TV and received complaint no. 104671289 and was told that my complaint will be resolved within two hours.
More than two days have passed but I did not get any response from dish TV.I want to lodge a complaint against dish TV in consumer forum for such fraudulent offers and cheating common man.
regards
VIKASH TIWARI
9532269281

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