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COMPLAINT ABOUT VIDEOCON LCD, Don’t Buy Videocon

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AdminPost
in

Location/place: Mumbai

Name of company/service: VIDEOCON

This is with reference to new complaint of my NEW LCD TV. Complaint Number. THA0108100319.
Last time in because of too many complaints of my CRT TV I paid videocon Extra amount and bought new LCD TV on 12/09/2009.
Now 20days back I again had to log a complaint because of fault in LCD. All call centre executives are useless and providing worst service. Names I talked with Pallavi, Rohit & Prem. They are just transferring the calls to each other. For last 20 days I wasted so many calls to call call centre. Engineer visited my home but he told me I don’t have spare part now will come later.
And when I called your engineer JOSEPH he replied me don’t call me I can’t do any thing.
This is a quality of service and product videocon is providing. For 1month my TV is not woking and I wated my money and time behind calling call centre. It is really disguisting. Products of other companies are not getting so many problems like this.

Videocon is worst Company

Comments

4 responses to “COMPLAINT ABOUT VIDEOCON LCD, Don’t Buy Videocon”

  1. hemant maurya Avatar
    hemant maurya

    the same problem i am facing.i bought 42″ lcd tv and washing machine on the ocation of diwali this month only. after 10 days, my tv and washing machine is not working. i called call center and after two days one engineering visit my house and told me i will come again with the spare parts and that day never came after so many complaints and calls so request to all that do not buy any product of this company.

  2. hemant maurya Avatar
    hemant maurya

    the same problem i am facing.i bought 42″ lcd tv and washing machine on the ocasion of diwali this month only. after 10 days, my tv and washing machine is not working. i called call center and after two days one engineering visit my house and told me i will come again with the spare parts and that day never came after so many complaints and calls so request to all of you that do not buy any product of this company.

  3. SP.PERUMAL Avatar
    SP.PERUMAL

    my name : SP.PERUMAL
    my mobile Sim : videocon
    my mobile No : 7358882320
    20.11.2011 Re-charge 45 11.45 AM
    3.00 PM Balance : 3Rs Only
    customer care. No Response…
    20th Nov 2011 3’O Clock to Up to Today (21.11.2011)Continue i am Calling
    Customer care Serive. No Response videocon service,
    videocon Serive is very very poor…Day theft
    pls. my balance amount clear
    Thanks.
    SP.PERUMAL.
    7358882320

  4. yashpal arora Avatar
    yashpal arora

    I buy a washing machine from Video con company on that time machine is not working Customer Care Service is very poor and not response Pl. Change my wahsing machine other wise my balance amount clear Thanks.

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