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Complaint

Location/place: Karimganj-Assam

Name of company/service: World Vision India

Dear Sir/Madam,
I booked my round tickets on 22 May 2012 (online) from Agartala to Guwahati (Spicejet) for 28th May 12 and return Guwahati to Agartala for 1st June 12 through travelchacha agency,I have got my tickets in my name (Mr. David Dutta) but in the system it was updated as Mr. Guwahati Dutta for which I was not allowed to travel by that ticket by Spicejet authority to fly to Guwahati, ofcourse returning ticket was ok. I informed the inconvenient and trouble I suffered at that very moment over phone and in written and they (Travel Chacha) accepted their mistake and assured me to refund the money Rs.3387/- by sending mail. But till now no response. If I call also they don’t respond. So thinking that at least I would get some help from you I am sending it to you to get back my money, as they have been cheating me from 28th May that it will be refunded within 4/5 days. But that never comes. I have written number of mails and talked over phone countlessly, but no response.I have given all the details below. Thankyou so much for your cooperation. (Travelchacha email : [email protected], [email protected] Tel : + 91-11-45080808/49)
Thanks & Regards,
David Dutta-9577785930

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