Complain for Newly purchased AC

Location/place: S-4-234, Bidhan Nagar Housing Colony, Durgapur-713206,Dist-Burdwan,West Bengal

Name of company/service: Sova Electronics At Muchipara,Durgapur-713212 ,Contact no.-03432536805

I Biswanath mukherjee purchased a new AC of SAMSUNG (1 Ton) Model No-AS122BPE from Sova Electronics at Muhipara,Durgapur-713212 on 15.05.2012 and it has been installed on 21.05.2012 by the company staff but after installation they saw that the AC is not working at all.The company staff told me that the compressor of AC and pipe is fully damage thats why it is not working and addvised us to register a complain in SAMSUNG CUSTOMER CARE as well as to the shop from where it has been purchased.
I complained about the AC which was not working ang soled to me in a worst condition to SOVA ELECTRONICS and also lodge complain to the Samsung CUstomer Care three times but i did not get any positive reply.
My complain NO. is – 8442710679,8441886454,8441958695
So in this regard we request you to please help me.
Thanking you sir.

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