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COMPLAIN FOR DTDC OFFICE TIRATH MANSION, ROOM NO.117118, RANCHI MAIN ROAD,, NEAR OVER BRIDGE, RANCHI,

Location/place: B2A/4 Professor Colony, Birsa Agriculture university,Kanke,Ranchi,Jharkhand.

Name of company/service: DTDC Courier & Cargo Ltd.,

Res Sir/Madam,
Please take the action on this matter.
my Shipment No.: K55540441

DTDC Communication copy.

Dear DTDC,
Please tel me what action taken by your side.
already one month done you holdup my assignment why please tel me the ans i am not giving any type of statement to held-up my assignment.
please it’s treated to urgently.

———- Forwarded message ———-
From: Anand Singh
Date: Sat, Jun 23, 2012 at 3:24 PM
Subject: Re: Fw: COMPLAIN FOR DTDC OFFICE TIRATH MANSION, ROOM NO.117118, RANCHI MAIN ROAD,, NEAR OVER BRIDGE, RANCHI,
To: [email protected]

my add-
Anand Kumar Singh.
B2A/4 Professor Colony

Birsa Agricultural University,
Kanke, Ranchi – 834 006,
Jharkhand, INDIA

Mo:+91-9430334041
Mo:+91-9835390450

On Sat, Jun 23, 2012 at 2:13 PM, wrote:

Dear Sir/Madam,

We refer to your mail, highlighting the difficulties you have encountered with regard to your consignment and regret if our service standards have fallen short of your expectations.

We have forwarded a copy of your mail to our concerned officials with a request to investigate your complaint, we request you to kindly bear with us, we will respond to you.Meanwhile can you provide us the destination address and contact number which will help us in further investigations.

In the interim, we would like to thank you for bringing this matter to our attention, as it is feedback such as yours, which enables us to improve our services.

We do hope that we are able to restore your faith in DTDC.

Thanking you,

Yours faithfully,
for DTDC Courier & Cargo Ltd.,

Nagaraj
Sr.Executive Customer Support.

cc:Dear Ms.Rubi,Kindly find the below mail & update the sts immm.

—– Forwarded by CSS.CO/DTDC on 23/06/2012 14:16 —–

Anand Singh

22/06/2012 11:35

To
[email protected]
cc
[email protected], [email protected], [email protected]
Subject
COMPLAIN FOR DTDC OFFICE TIRATH MANSION, ROOM NO.117118, RANCHI MAIN ROAD,, NEAR OVER BRIDGE, RANCHI,

Dear DTDC Service,

Sub-COMPLAIN FOR DTDC OFFICE TIRATH MANSION, ROOM NO.117118, RANCHI MAIN ROAD,, NEAR OVER BRIDGE, RANCHI,

sir my Currier already com to hazaribag to ranchi on-28 may before 23 days-but they not deliver.

Shipment No.: K55540441 Reference No.: N/A

Booked by: HAZARIBAG – RANCHI On: Monday, May 28, 2012

No of Pieces: 1

Status: HELD UP

For: PARTY WILL COME AND COLLECT

but your ranchi office mr santosh and kajal says the -I am saying i come and collect the Currier this is wrong i am not gave the such type of statement i am already recorded the mobile voice call when i am talking with your ranchi DTDC office.
when i am collect the Currier then why we will pay for any consignment to you.
If your ranchi office TIRATH MANSION, ROOM NO.117118, RANCHI MAIN ROAD,, NEAR OVER BRIDGE, RANCHI,Jharkhand not deliver today then i will complain to consumer foram.


Thanks and regards,

Anand Kumar Singh.
Research Associate -(BPD-Unit)
Directorate of Research
Birsa Agricultural University,
Kanke, Ranchi – 834 006,
Jharkhand, INDIA

Mo:+91-9430334041
Mo:+91-9835390450

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