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complain against BATA INDIA LIMITED

i bought a pair of shoes for my husband from dunlop,bata on 24/08/2014 M.R.P 900.00 with a discount of 30% with an assurance of if any complaint occur within one month it will be exchanged.but when within one week it became totally damaged repeted complain, even to their main office at gurgaon, also become in-vein.

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