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company not following the norms

Location/place: mahipalpur south ext. New delhi

Name of company/service: fortune pharmoceuticals Pvt. ltd

I purchased an product stated weight control and as per the company assurance it was told that the product can be returned to the company in case it do not satisfies the consumer terms within 15 days of the product purchased and company neglected for returning the product.
I have the recording for the same in my cellular device in which agent stated that how will the company run if we will take the product back.
So kindly take quick action.

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