Clarification require for deduction of INR 2,000/- showing as Premium discontinuance charge for the policy no : 14894513

Location/place: Kolkata, West Bengal, India

Name of company/service: ICICI Prudential Life Insurance Co. Ltd

Sub : Clarification require for deduction of INR 2,000/- showing as Premium discontinuance charge for the policy no : 14894513

I wrote several times to ICICI about the mentioned matter, but their answer was not satisfactory.

It is true that I have stopped to pay the premium for the policy no : 14894513 because the policy is running in loss. ICICI had already deducted so much amount as and when require according their rules. Now they have stopped all the benefits available under this policy including life coverage, which is acceptable, as I have stopped to pay premium. But why this deduction of INR 2,000/- !!!. ICICI have already done their business capitalizing my hard earned money and will do their business capitalizing my hard earned money for next 4 years and will not give me any monetary benefit. This is a investment plan not a charity plan. There may be so many rules set by each company for their different policies. It is very hard so check all the rules before doing any policy, moreover agents also not gives us chance to view them nor disclose us. These are all hidden terms and conditions. ICICI should trained properly to their agents so that they can guide us properly, otherwise ICICI can not do their business for a long term. Moreover it is beyond my expectation and imagination that there should be any additional deduction rule like this. Because this is a investment plan not a charity plan. If ICICI feel that they are facing any lose for this policy (though they have already done there business capitalizing my hard earned money and make my principle amount INR 24,000/- to INR 19,206.73/- in just one year, I don’t know who is the loser) after doing their business capitalizing my hard earned money, then it is request to them please to return my current fund amount money. I will invest it as a Bank Fixed deposit which is now more than 9% pa with no additional deduction, where ICICI will give me only 3.5% interest (less than saving bank interest) along with deduction of 0.5% p.a. as fund management charge and other charges as permitted by the Regulator after doing their business capitalizing my hard earned money next four year.

ICICI have already deducted lot of money showing fund management and others for the last one year. I don’t know how you are managing the funds. Capital amount INR 24,000/- becomes around INR 19,000/- just after one year. It was better to invest in shares directly not investing money to the middleman Investment Company like you. At least for this case we can withdraw our money at any time according to our wish.

This is a earnest request to this forum to take the necessary steps to save our hard earned money as well as to prevent cheating middle-class people like me.

For details please follow the content of the attached .PDF file which already I sent to ICICI.

Thanks & Best Regards
Sujit Kumbhakar
+91 9830330637
[email protected]


Comments

3 responses to “Clarification require for deduction of INR 2,000/- showing as Premium discontinuance charge for the policy no : 14894513”

  1. Sujit Kumbhakar Avatar
    Sujit Kumbhakar

    For the above lodged complain I was unable to upload the .PDF file which I have mentioned in my text due to technical problem while uploading. For any document details please mail me to [email protected], so that I can send you accordingly.

    Thanking you in advance
    Sujit Kumbhakar
    +91 9830330637
    [email protected]

  2. Sujit Kumbhakar Avatar
    Sujit Kumbhakar

    I think I should mention what I was written to ICICI Prudential Life Insurance Co. Ltd, because I already wrote that I was unable to upload the .PDF file due to technical problem where I had mentioned all in details.

    *** My Text to ICICI ***

    Sir / Madam,

    I have 6-7 policies of ICICI Prudential Life Insurance Co. Ltd. and all of them are running in loss in comparison to other investment plans. I have already faced this issue for one of my policy No. 02121432. After paying INR 75,000/- (25,000 x 3) at the end of the fourth year when I wanted to withdraw the money it became around INR 42,000/-. So I have decided that I will stop to pay premium one by one for all the policies to save me from additional loss of money and will not invest any money against new policies for ICICI Prudential Life Insurance Co. Ltd.

    In reference to the above and also having some financial problem I have already stopped to pay for the policy no 14894513. Till now I have paid INR 24,000/- for this policy. And after one year the fund value for this policy is INR 19,206.73/- (as per last statement sent by ICICI). Which is a loss of around INR 5,000/- in just only one year. Your company has also deducted INR 2,000/- showing as Premium discontinuance charge for this policy no : 14894513. ICICI is not doing any charity with us. You have stopped all the benefits available under this policy including life coverage, which is acceptable. You have deducted lot of money showing fund management and others for the last one year. I don’t know how you are managing the funds. Capital amount INR 24,000/- becomes around INR 19,000/- after one year. It was better to invest in shares directly not investing money to the middleman Investment Company like you. Not showing any responsibility for this huge loss in just one year you have again deducted INR 2,000/- showing as Premium discontinuance charge. This is a unilateral decision not thinking about the investors. We are also not doing any charity to distribute our hard earned money to you. I invested for this policy to earn some extra, not doing any charity. I need the clarification for the cause of this deduction because ICICI will do their business capitalizing my money for next 4 years and will not give me any benefit. ICICI is treating it as a punishment just like a Policeman is taking a fine. Are you kidding with people’s hard earned money ? ICICI has already deducted so much money as per their rules as and when require for this policy. Moreover it is mentioned in your letter that ICICI will deduct 0.5% p.a. as fund management charge along with other charges as permitted by the Regulator. That means I will get back my money only after the end of the fifth policy year along with only 3.5% interest (less than saving bank interest) and deduction of the said charges. So it can be easily calculate that what I will get after the end of the fifth policy year. Which will be less than INR 24,000/-, which was my principal value. Is this any investment plan or charity plan !!!!.

    Please give me satisfactory clarification for deduction of INR 2,000/- showing as Premium discontinuance charge for the policy no : 14894513 within 15 days to my e-mail address [email protected] or to my postal address mentioned below in this letter. Otherwise reluctantly I have to take different steps or report it to IRDA Ombudsman Grievance cell division. I want a written clarification not over phone.

    *** End of My Text to ICICI ***

    Thanking you in advance
    Sujit Kumbhakar
    +91 9830330637
    [email protected]

  3. ICICI Prudential Life Insurance Avatar
    ICICI Prudential Life Insurance

    Dear Mr. Kumbhakar,

    We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent on your registered email address with the details of the resolution offered.

    In case of any further clarification, please contact us on our toll free number 1860 266 7766 or write to us at [email protected].

    Regards,
    ICICI Prudential Life Insurance

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