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CIBIL related matter (ABN AMRO Credit card no. 5415382321047755)

Location/place: 7/H/1, Nathupal Ghat Road , B.D Sopan , Khardah, WB-700116

Name of company/service: Phoenix ARC Private Limited Dani Corporate Park, 7th Floor, 158, C.S.T. Road, Kalina,Santacruz (E), Mumbai – 400 098, India, The Royal Bank of Scotland N.V

I would like to draw your kind notice that once I was a credit card holder of ABN AMRO Bank. Recently some irregularities have come to my notice while applying for a house building loan to the Bank of Maharastra, Jadavpur Branch. In course of verifying my CIBIL report they have noticed that my name is showing there as a defaulter and I feel that ABN AMRO Bank has intentionally made the mess despite making all the payments to them. Even they had confirmed the same over mail to me but didn’t rectify the fact physically. They sent the last credit card statement on 04/2009 where total amount due was Rs. 21 (Rupees twenty one only) and I had paid the amount accordingly and they had also acknowledged the same by e-mail on 28.05.2009. Apart from that they had sanctioned a STPL (Short term personal loan) to me for twelve months and all twelve EMIs were duly paid to them. With this easy cash loan they charged some irrational amount which to my view was not fair. I had requested to reverse these amounts. They had confirmed me by E-mail on 28.05.2009 (ref no. 00196457950) that they would reverse the charges and the same would be reflected to next statement. But unfortunately neither they had rectified my account nor did they send rectified statement to me despite my repetitive requests. Instead they had listed my name as defaulter to CIBIL.
So far as I know one part of their credit card business has been taken over by The Royal Bank of Scotland N.V and the other part by Phoenix ARC Private Limited.

Their complete addresses are :

Phoenix ARC Private Limited
Dani Corporate Park, 7th Floor,
158, C.S.T. Road, Kalina,Santacruz (E),
Mumbai – 400 098, India
Tel: +91 22 6741 2314
Fax: +91 22 6741 2313
E-mail: [email protected]

Ms Shukti Singh Roy East India
[email protected]
The Royal Bank of Scotland N.V
Trinity Towers, 2nd Floor
83, Topsia Road
Kolkata – 700046 Brabourne Road, Kolkatta
Camac Street, Kolkatta
Salt lake, Kolkatta

My humble prayer is that please help me to have proper justice so that they remove my name from CIBIL report. Your immediate intervention in this matter is solicited.
Thanking you,
Yours faithfully

( Subir Bhattacharya)
9836642086/9038395815
[email protected]
[email protected]

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