cheting

Location/place: Jalgaon , Maharashtra

Name of company/service: Sony India

I had purchased Sony make BRAVIA LCD KLV-22BX320 TV, While purchasing Sny dealer JAYANT Commercial Corportion, 140 Navi peth Jalgaon 425001, told us we will get 4 GB pendrive, at the time of fixing price when we told it is available @ Rs 14500/- with pendrive in local shop but we want to purchase from dealer , he told us he can give it @ Rs 15000, at the time of installation we could not find 4 GB pendrive in the box, we went to dealer, he said he reduced price hence he will not give pendrive, He never told us that he is reducing price by not giving pendrive, we requested him but he refused to give us pendrive.Then we lodged complaint against him with Sony customer care, [email protected], they gave us login no.& asked us to submit invoice scan copy , which we sent .They must have talked with the dealer as we got phone call from dealer, saying that why we complain? we are spoiling his name, also said that when we reduced price we must have told you that we will not give you pendrive, (actually he never told us)no after raising complaint against him still he is saying that he will not give us pendrive,sony India customer care also now not responding.I requested them to send me pendrive on my addres or ask dealer to give us pendrive but now ther is no responce from sony india nor from dealer. This is not a matter of simple Rs 400/- pendrive but a matter of cheating .
I request through this forum that stop such type of cheting of customer & give me my pendrive which was on this TV as a scheme by the company. Soni India should look into this matter & give us justice.


Comments

5 responses to “cheting”

  1. i’ve a camera of sony wca-630 ,so in this camera is an internal problems, so i complained it’s problems is not clear with the service centre at Dholpur House, Agra so i requested you to please completed my problems solution

  2. Hello Once again I have to mail you regarding my Job id W114092300758 . As usual I am dissappointed with your service because still there is no any proper updates I have provided by you guys. Its going to be more than 1 month and again I have to wait on and on and on…I don’t know for how many days ,no one of you whether from sony service centre Raipur or from sony call centre,is giving certain commitment that when you are returning back to me my sony xperia Z1. Is there any body in whole Sony company group can finish my problem regarding your product…????

    This a worst service ever I have experienced. Your lassy service is a kind of mentally tourture.

    Now I want penalty ..if you really care your customer about then soon give me brand new mobile or you provide me latest Xperia z3 ,I will pay you extra amount to balance for Z3.

    This will be the fasted way to return me mibile because I am fed up of your rubbish service. Shame upon Sony service.

    Kindly stop tourturing me mentally.

    And arrange me a call from your side…

  3. Picture problem. Sony tv Brivea
    purchase Date 01/11/2009.
    KLV-19T400G
    (1205532)
    21″

  4. ramkumargupta Avatar
    ramkumargupta

    Sir mera tv jis ka modal kvfa21m83

  5. abhinandan Avatar
    abhinandan

    Sir apka service bahut Hi poor aur service center ka work bhi poor hai time ka koi value to hai Hi nahi 28 inch led ka price itna very kyo hota hai do month pahle aur Abhi ka price me 1000 rs. Ka differ hai aisa kyo

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