cheating,betraying,lying and further lying

Location/place: patiala

Name of company/service: bsnl

9463210062 is my number…bsnl deducted my balance by rs5 by activating service themselves..i called the customer care same day and asked them to close the service and return my money…he said it wud be returned within 24 hours…next day i check my phone more 5 rs are cut..i called them again…same response..then after 1 day i called they said it wud be returned within a week…after a week said within 30 45 days…within next 20 days deducted 20 rs more by activating another service..called again same thing happened..register a complaint money back in 30 45 days…how the hell can a semi govt cmpany do this….then around 44th day i called them they changed there response to a very rude manner…they said it wud be returned as and when it would be…i said tell me the status of my cmplaint,they said under processing…fed up from all this non sense i e mailed to their online complaint address…they called me and said ur balance would be returned shortly..nothing happened..another e mail another call same response same result nothing happened…please do smthing…i am a clg going student i cant keep on waiting fr there phone calls…and fr all the pain they hv caused me i want a 100times more compensation so tht they learn a lesson


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