Name of company/service: Videocon GSM Mobile Services
I am Abhishek Bhattacharya,holding an connection in your network,9074656524.I am using the same since last an year or so.Yesterday i got a message in my cell that your jokes facility has been activated in your number,& as per my knowledge i have not yet asked you to activate me such kind of service.
And the very bad thing for which i have to use such kind of language is that form yesterday i am trying to call you customer complaint number 198 & not even getting any kind of response.At least i have tried for more than 30 times but yet didnt got any response every time the auto generated voice replied our V-help, executive is busy & automatically the call gets dis connected.
So is this type of service the company like Videocon is providing when the market is providing MNP etc facilities??
What i expect?
I need complete explanation regarding the issue discussed above.
Manager – Operations
S.Kumars Nation Wide Ltd