Online Consumer Forums and Consumer Complaints Site

Cheating on Internet Speed & Usage

—

by

AdminPost
in ,

Location/place: Kakinada

Name of company/service: MTS/MTS M Blaze High Speed Internet

At present I am using a M Blaze USB Internet modem for connecting to the internet. The plan currently opted for is supposed to give about 3mbps for upto 15gb and 144kbps later. However for the past 5 months after usage of only 5gb or so of the total 15gb, internet speed is less than 100kbps. Several times complaint has been made, yet there are no actions taken by MTS. Customer service is not responding to any of the complaints, yet before and after data card recharge their CUSTOMER CARE calls to ask me to recharge the card but not take any action against the speed. PLS take appropriate action against these FRAUDSTERS

Comments

4 responses to “Cheating on Internet Speed & Usage”

  1. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,
    We regret the inconvenience caused. Please specify your name and Contact number so that we can contact you to resolve your issue.
    Regards
    MTS Customer Service India

  2. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,
    We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
    Regards
    MTS Customer Service India

  3. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,
    We value your concern and to assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
    Regards
    MTS Customer Service India

  4. Avatar
    Anonymous

    yes they are and No matter its 10 gb or 15 gb high speed plan,after using 5gb, the speed limit will be applied by them.we more then 100 customers of our area gonna leave mts due to this reason……….

Leave a Reply

Your email address will not be published. Required fields are marked *