Cheating of Airtel TV Care Delhi

Location/place: Delhi Cantt

Name of company/service: Airtel Digital TV

Dear Sir/Madam,
1) I had made a call to Airtel Digital TV Care Delhi to register my request for a technician in order to install the Airtel Digital TV at my residence on 13 Apr 2012. However, the care asked me to recharge my Digital Tv Account with minimum Rs 200 and then made the request. I did the same. Recharge transection ID was 24281363. But Airtel Digital TV care neither register my request nor send any technician for the purpose.
(2)I had made the same request on 12 Jun 2013 (after more than one year)Airtel Digital TV care Delhi. Mr Pankaj, a staff of the said office asked me to recharge my digital TV account minimum with Rs 200 for he needs active TV account to register the request. I did the same and asked him for the request registration but he cheated me stating that the request registration number will be sent through SMS on my mobile as I have not received the same after 12 hrs.
Lastly, my Airtel Digital TV customer ID is 3009449094.
(3) My contact detail:
Mobile: 8130543044,
Email: [email protected]
Needful action will be appreciated.
Regards Dhruba Raj Bhandari


Comments

2 responses to “Cheating of Airtel TV Care Delhi”

  1. Namaste Mr. Bhandari,

    This is to inform you that your concern listed on 13 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Bhandari,

    We would like to inform you that your concern listed 13 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [email protected]

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Leave a Reply

Your email address will not be published. Required fields are marked *