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Cheating in Delivery of my luggage

Location/place: HYDERABAD

Name of company/service: INFANT PACKERS & MOVERS

I booked my luggage from bangalore to hyderabad by 1st of dec and mr rohit from infant packers and movers commited me they will send my consignment by sunday evening ,but still i didnt get it,they are not responding at all,and i am struggling because rohit told me they will handover at your place now he is not taking responsibility….

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