Cheating by the company

Location/place: Haryana

Name of company/service: Airtel

Dear Sir,
My airtel mobile No.9996925355.
I have recharged my airtel mobile by Rs.250. knowing by your customer care that 1 will get 1GB data and validity 30 days on13.06.2012 at9.32 PM . After recharging i got the message Recharge sucessful on 13-06-2012 at 9:32PM Talktime Rs 250.00, MRP Rs 250.00 PF:Rs-27.50, STax Rs-27.50, Tx ID 1454606935. Free gift worth Rs 100! Dial *566*6# toll free. I used this sim in my dongle for net surfing. I activated 3G service in my Sim. There was no downloding speed, iwas not even able to open any site.I checked my balance it was 0.00 Rs. Icalled customer care i was told that your no. os not recharged you check with ur dealer. I asked my dealer he told if u got the msg from airtel and u got the balance ur no. is recharged. Again called customer care talked the person named Rajan Singh he told your balance is deducted in net surfing. I told him that i have’nt used any internet he registerd my complaint and given me complaint no.61669100400 and told that it will resolved by19.06.2012. I have not got any call from airtel.
I feel cheated by airtel and complaining you. I want double balance from airtel deducted from my balance. Height of mockery is in my area Airtel 3G service is not available.

please contact me on 9882119520.

Share for action

Leave a Reply

Your email address will not be published.