Name of company/service: Airtel
My airtel mobile No.9996925355.
I have recharged my airtel mobile by Rs.250. knowing by your customer care that 1 will get 1GB data and validity 30 days on13.06.2012 at9.32 PM . After recharging i got the message Recharge sucessful on 13-06-2012 at 9:32PM Talktime Rs 250.00, MRP Rs 250.00 PF:Rs-27.50, STax Rs-27.50, Tx ID 1454606935. Free gift worth Rs 100! Dial *566*6# toll free. I used this sim in my dongle for net surfing. I activated 3G service in my Sim. There was no downloding speed, iwas not even able to open any site.I checked my balance it was 0.00 Rs. Icalled customer care i was told that your no. os not recharged you check with ur dealer. I asked my dealer he told if u got the msg from airtel and u got the balance ur no. is recharged. Again called customer care talked the person named Rajan Singh he told your balance is deducted in net surfing. I told him that i have’nt used any internet he registerd my complaint and given me complaint no.61669100400 and told that it will resolved by19.06.2012. I have not got any call from airtel.
I feel cheated by airtel and complaining you. I want double balance from airtel deducted from my balance. Height of mockery is in my area Airtel 3G service is not available.
A K JHA
please contact me on 9882119520.