Location/place: 6/2 srinath flats, K.V.Colony First Street,West Mambalam, Chennai-600 033
Name of company/service: VANTAGE ENTERPRISES, Tinwala Bldg.,GF,Tribhuvan Rd, Opera House,Mumbai-400004
I ordered on line on COD payment one H2O Steam Mop X5 + free gifts. I got a phone call immediately telling that the goods will be despatched in 2 days and I should keep the cash ready for payment against delivery. I received a parcel through Fedex courier and they insisted cash payment, collected the payment and then delivered the box. Upon opening I found that the item steam mop body is broken and there is only a invoice copy kept inside without any phone number or mail i.d. When I rung up to the number given in in web site i learnt that it is only a one way number and they can only call me. so i sent a sms from my cell and they responded. But afterwards there is no call or reply to my various mail reminders. Now they dont respond my sms and all my efforts to get a replacement is still pending. I do not know how to contact them and I feel I am being cheated by the company.