cheating by club mahindra

club mahindra sells their minimum room which is studio and accomodates 3 adults.
where as many of their resorts have hotel unit which accomodates 2 adults and they expect us to pay 1500 per day + taxes.
on my booking my holiday to kanatal i was told that i would have to pay the above mentioned charges which i refused. then a gentleman by the name of mr. abhishek asked me to book 2 rooms which i said would be eating my inventory unnecessarily . he then told me to go for the holiday in 2 rooms and he would recredit 2.5 days to my acoount.after the holiday. went as told by him and on my return i asked for the needful to be done .on 31.7.2018
i receive an email from ms. renju paniker that they will not recredit my account
am shocked that first they have cheated me by giving me a hotel unit instead of a studio and now cut my inventory
looks like i have been cheated

no wonder indian companies cannot do business abroad


Comments

3 responses to “cheating by club mahindra”

  1. Chetan Temkar Avatar
    Chetan Temkar

    Do not get Club Mahindra membership, you can book the same holiday from outside without a membership and at much cheaper cost.
    As a member it costs you more than Rs.8,000 a night but from outside you can get it in about 3,000.
    Plus as a member you don’t get booking and then whatever you pay as Annual Membership, they just take your money!!!
    As a non-member you get everything without paying lakhs of money upfront.
    Don’t join Club Mahindra.
    Now the annual membership is Rs.15,000 which even if you don’t use your holiday you have to pay.
    Imagine 15,000 * 25 = 3.75 lakhs plus 7 lakhs, so you pay more than 10 lakhs which is equivalent to an interest of 80,000 a year on Fixed Deposit.
    So just keep that money in an FD and enjoy a 80,000 vacation every year instead of giving your money to Club Mahindra and not even getting bookings most of the times.

  2. Ramesh Mutha Avatar
    Ramesh Mutha

    Purple member like me, were not given room booking for 3 months advance bookings in WL. Also the member relation executive, though very polite and highly informative, but cannot do anything for bookings.
    Also you have to listen to 2 minutes of compulsary recording before an executive comes on line.

    I challenge the directors to call as members and experience the irritation and time waste.

  3. priyanka mudaliar Avatar
    priyanka mudaliar

    I have had the worst experience dealing with Club Mahindra and their sales team and collections team.

    I was sold club mahindra membership and I paid many installments which amounts to 1.5 lac. But after all this, my nights got expired, i couldn’t book hotels, not a single booking. Then i decided to withdraw my membership. No solution was given to me. I asked for refund but they refused, i kept on following up but nothing happened. Puneet from sales team keep on suggesting please use club mahindra, and then decide if you want to avail our services further.

    I finally thought okay, lets try this once. Puneet clearly promised me that there are 10 nights, avail all of them, i will give me food voucher of 5000, if you like it after availing all, thats when u continue with the installments. I clearly rechecked that with him that no installments till I avail all 10 days. I used 2 nights and the remaining again i couldn’t because the property was just not available. Followed up for months. And then Deepika from collections team call me to remind that two installments are pending.

    I told her ur sales person promised me this, despite my payment of 1.5 lac, i used only 2 nights, you can’t let me avail entire 10 days and now you want more installments.

    But apparently they dont care what the sales team promise and the fraud they keep on causing. They are not letting me avail rest 8 days without me paying additional 24000.

    I have complained officially and my brother who owns a publication, we are going to publish the fraud club mahindra does with people like us.

    Pathetic experience, you are very similar to those thiefs who lie and make other pay from their pocket.

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