Name of company/service: LIC
I want to complain against my LIC agent Miss. K.P.Usha. Her branch ID is CODE NO: 775 Ottappalam Branch.her mobile number is 9745590453. She has very smartly sold me an LIC policy and thereafter not responded to my multiple requests for original policy document. I have not received my policy certificate since last 1 and half years. I have given repeated calls/sms by requesting her to give me my original documents. She has been irresponsible and has shown no effort to give good customer service. She told me that she has the documents with her but till the date She is not ready to handover it to me. I dont know wheather she is a real or fake agent. Many other people face the same problem and problems in some financial adjustments with her. She is working under the Development Officer Mr.Kunjumon, Ottappalam Branch.
Please take strict action against her and if possible cancel her LIC license.