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cheating

Location/place: jagdeo path

Name of company/service: sarswati pustak bhandar

i have bought NCERT chem books for class 12 from the shop”SARSWATI PUSTAK BHANDAR” 2 days before at night time.when i came to my house and open these for reading purpose ,icame to know that 8 of chem book’s pages are damaged,tore out.SO, i went to retailer next morning complaining about this nd to exchange the book,then he said me to come at evening.But when i went in evening he refuses to exchange the book.I am a poor student & i can’t manage to get new book.so,please help me.
ADD. of shop- Sarswati Pustak Bhandar,
Jagdeo path,side by BOI
atm,Khajpura,Bailey road

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