Name of company/service: FUTURE GROUP (BIG BAZAR)
On 13th May -12 I have some purchases of Rs.3049/- from Big Bazar
outlet at Professers Colony Delhi Gate Agra. . When I checked my bank statement I was shocked that bIG bAZAR , AGRA has taken payment of Rs.8311/- instead of bill amount. I
immediately called to outlet and breifed about the facts. it was
explained to me that their cashier fed last four digits of my Debit Cards in
to system instead of Bill amount. Since that day I personnaly met with
Big Bazar manager /staff many times and every times they are assuring me about
the refund of money. Now they are telling me that your bank has not remitted money I have shown them my Bank Statement that money already withdrawn.
Facts is that on 3rd day they got money from my bank.