Name of company/service: Ford india
I have taken new car from ford showroom ,bannarghatta road.just after 2 month car got some problem(noice, gear shifting and light), they have fixed all problem but did noyt give any detail about problem and fixes even on several request.
Again my vehical got same problem i keep on requesting for all problem and fix detail but they are are telling it’s confidential and can not be shared.
Being a car owner i do not know what is problem with my car.Its my right to know what was problem and what fix has been done but workshop people are not sharing any thing other then job card.
Just i am afraid if problem occurs again after warrenty period then i will have to pay.If i know problem now i can ask them to change the instrument but i am not aware at all what they are doing.