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Cannot receive the purchased item

Location/place: VITHURA/THIRUVANANTHAPURAM

Name of company/service: DTDC COURIER,INFIBEAM

Sir ,I purchased a mobile phone Infibeam through online shopping.I find that I can receive the purchased item with in 3 days and with out any extra cost . I find that the material were shipped through DTDC Courier and Cargo limited . But I couldn’t receive the item .

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