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Cannot receive mobile battery….

Location/place: Mumbai

Name of company/service: infibeam.com

I purchase a Fly MV 120 (Mobile) online through www.infibeam.com under Purchase id / Order id: 8979417 / 17766361 on 25th June 2012. Which I received on 27th June 2012. I paid Rs. 1,519/- Cash on Delivery.
But when I opened the package I get open mobile box and I could not find Mobile Battery…
I have made many calls and emails to the company but they only keep saying that someone from the backend will call me etc… but till date nothing has happened yet.

I would request you to please kindly help in this regards to get Mobile Battery….
Please kindly help me.

The order details are:-
Purchase id / Order id: 8979417 / 17766361
TIN No. : 07090368295
Invoice No. : DT-120625-1189-0028
Invoice Date: 25th June 2012
My email id is: [email protected]
Mobile No. : 7666817725

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