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Cancellation issue

Location/place: Jaipur

Name of company/service: India Times Shopping

I am Saurabh Gupta a customer of indiatimes shopping. I have ordered a Sony cyber shot S-930 DigiCamera (Order Number -112166976) on 25-Jan-2010. i received the same on 18-Feb-2010 but product was half delivered I didn’t get my free mp3 player as well as accessories. I complained for same but no resolution from IndiaTimes side after a long wait I return half delivered product to company by TNT courier services on 08-03-2010 as guided by Indiatimes customer care executive I complained for cancellation on the same day. On 15- Mar-2010 I received below mail from Company. After that day to till date I am getting same answer as we need 48 hours more to resolve this issue.

Regards,
Saurabh Gupta
9214304298

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