i live in indore. i paid bsnl’s landline bill online for first time. on bsnl site their is an option ‘quick pay’ . i used that. but after making payment it did not give me any receipt. and now i am waiting for that if i get it by e-mail. i tried customer care and they said it may take 48 to 72 hours as if they are sending it by post. instead i could go at bsnl office and pay the bill and relax.