BSNL Braod Band Not working But no action taken place

Location/place: Kolkata

Name of company/service: BSNL Broad Band

Respected Sir,
This is to inform you that my landline & broadband working on 033 2416 2523 are dead from 29.06.2012 [] As you can view in your system], I already made complain against it but no resolution from BSNL Toll free No. But no cation was taken, So I forced to write this matter to your & [Mr Kapil Sibbal] Telecom Minister, [Shri Milind Deora], [Ranjan Khanna] Telecom PS, [Mr Sushil Sharma] Additional PS, [Shri Sachin Pilot] & please see this matter urgently as I badly need INTERNET.

Hope for a suitable solution.

Thanks & Regards

K K Sanyal

Mob, 0091 98303 42579