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broadband bill camplaint

Location/place: bijnor

Name of company/service: bsnl

Mahodaya,maine bsnl ka basic phone connection liya hua h jis per maine
jun 2008 main broadband ki service shuru karwane ke liye local
exchange main application di thi.Kuch samaya baad ye sewa mere basic
phone per shuru kar di gayi. Maine bsnl ka HUL-750 Plan k liye
application di thi.kuch time bad jab bil aaya to wo 10000 ka tha.maine
apni local exchange main iski shikayat 09.09.08 ko ki or us se phle hi
ye broadband sewa khatm kara di.us samaya ke SDO ne mere shikayat
letter per vibhag ki galati swikarte hue apna statement likh diya or
btaya ki HUL-750 ke sthan per HM-500 activate kr diya gaya tha.Phir
main wo letter lekar apne district office gya or waha per sambandhit
A.O. se mila per koi santoshjanak uttar nhi mila.unhone local exchange
se kuch suchnaye mangne ke liye ek reminder 22.09.08 ko bheja per uska
local exchange se koi uttar district office ko ni diya gya.or main
district or local office ke chakkar katata rha. Phir 3 mahine bad
punah district office se dusra reminder bheja gaya par uska bhi koi
jawab nhi diya.Isi beech mere paas bill aate rahe jo main jama karta
raha.or kuch samaya bad mera telephone bhi kaat diya gaya. Par maine
jab high authority se kaha to mera telephone chalu karwa diya
gaya.phir tisra reminder 9 mahine baad 21.08.09 ko local exchange ke
SDO ko bheja gaya par uska bhi ko jawab ni diya gaya.baad main ek or
reminder 9 mahine baad 17.05.10 ko bheja gaya jiska koi bi jawab ni
mila.baad main mujhe 16.06.10 ko ek parivartit bill de diya gaya jise
jama karne ko kaha gaya. Main use lekar local exchange main gaya to
unhone jama karne se ye kehkar mana kar diya ki abhi computer pe load
nhi kiya gaya h or ye district office se hoga. Main phir district
office gaya waha par pata chala ki wo local exchange ke jawab ki
pratiksha kar rhe hai .or parivartit bill mujhe behkane ke liye
tha.main chakkar katkar mansik or sharirik shoshan ka shikar hua
hu.main m.tech ka student hun or mere mata pita dono government
teacher hai.
Ab main bsnl pe mansik or saririk shoshan ka case karna chahta
hu.kripya ye bataye ki main kya kya case or kaise kar sakta hu???

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