brand new AC mechine not working satisfactorily

Location/place: uttar ramkrishnapur, po- sukdevpur , ps-bishnu pur pin-743503

Name of company/service: warlpool

i have bought a ac mechine(warlpool-1ton chorm 3s split ac)on20/05/12.which was not working since installation,i have complained repiateadly since then to the company & to the shop. they told us during the time of buying that they will change the mechine if there is any falt.our room is 100qf & they have suggested for 1 ton mechine. now after one month they r saying that 1.5 ton mechine is needed. then we r saying to replace it with 1.5 ton but they r saying that they cannot do this & i have to buy anather one ton though 1month not been over eat.

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