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BOOK MY SHOW DID NOT REFUNDED MONEY

Location/place: navi mumbai

Name of company/service: Book my show

This is with regards to the failed booking for which i never got any refund.I booked 4 Movie tickets
for Spiderman at cinemax vashi
the bookin got failed but the amount was deducted from my bank account ,After checking with customer
care executive who confirmed me that booking has failed and money will be refunded in 72 hours
I did another booking for which the transcation was sucessful please refund my amount ASAP ,the booking
amount that to be refunded is 1334.85 INR,I have sent customercare for book myshow
screen shot of my account details
,the details of booking are as under are as under

Booking date Sunday 8 July
place Cinemax Vashi
bank HDFC bank
Mode -online payment
Transcation ID :-MHDF2768173137-BOOKMYSHOW COM

also i have sent sevral mails to customer care and also spoken to them number of times but there is no
response the complaint number for same is 120715-000055

please look into the matter and refund my money

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