I have made a recharge in my aircel number today which says for Rs. 89 I will get 4gb 3G for 28 days. But after recharging almost 6hrs gone I still don’t get the benefit. Also while checking I found that my account balance became nil which I last checked was near about Rs. 90. But when I asked for support the customer care 121 and 198 they are continuously saying all the lines are busy. I have tried to contact for more than 3 hours. I will discontinue the aircel number due to such reason and I must say that it is the worst telecom service of our country. Also I recommend everyone not to buy Aircel.
BOGUS SERVICE AND CUSTOMER SUPPORT
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2 responses to “BOGUS SERVICE AND CUSTOMER SUPPORT”
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Dear Customer,
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Aircel No.:
Date of offer message received:
Recharge Date:
Mode of recharge:
Transaction ID:Regards,
Aircel Social Media Team -
Dear Customer,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team
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