Name of company/service: Blackberry Phone (within Warranty)
My name is Manish Saraf.I had purchased Blackberry 8520 Curve for Rs. 9600/- from Kuber Collection(Borivali west) vide Bill no.125 on 10/12/2011.I got one year warrany on the product.
Since then i had visited to the blackberry servicer Centre 4 times vide work order Nos as follows:
After purchasing this mobile ,my only job remain is to go to the service centre and give the phone for repairing.
I had asked for replacement of my handset but the shop as well as the service centre both have denied it.
Now the fourth time that is work order no.ZRV/BB/12/03627,the service centre is demanding from me 7200/- for repairing the product which is under warranty
The details about the service centre and my product is as below:
Service centre name and address
Shop No.1,2nd floor,Thakkar Shopping mall,Opp.Borivali railway Stn.,s.V.Road.,Borivali west-Mumbai
Details about the case :
work Order No. ZRV/Bb/12/03627
Case Id BB0439080
Category Handset Only
Visit date 11/06/2012
I had faced physical and mental harrasment because of this incident.
I want to sue the comapany for asking around total cost of the product for repairing a phone which is under warranty for Rs.10 crores
I am a CA by profession
CA Manish saraf
C/503,Gokul Heaven,Thakur Complex,Kandivali east,