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balnce deduction

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AdminPost
in ,

Location/place: Jammu

Name of company/service: Reliance communications

I am a RIM prepaid mobile customer, my mobile no. is 9018068126 and they are activating caller tune service on my no. without my consent and for the last 6-7 days avry time im getting message that you are subscribed to caller tunes at Rs1/2 days which they send on my no. after 00:00 hrs. i have approached to customer care in this regard but they are not able to tackle the problem other then meaningless excuses and also refused to register any complaints.

Comments

2 responses to “balnce deduction”

  1. RDTVcare Avatar
    RDTVcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  2. RCOMcare Avatar
    RCOMcare

    “Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Regards,

    RCOMcare

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