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BALANCE DEDUCTION WRONG INFORMATION PROVIDED

Location/place: KOLKATA BOSEPUKUR

Name of company/service: VIRGIN MOBILE

MY NAME IS PRAMOD OWNER OF THE NO 8961900279. ON 15TH OF JUNE AN 9.56 PM MY BLNC HAS BEEN DEDUCTED AFTER CALLING TO CUSTOMER CARE HELPLINE EXECUTIVE IS ONLY USING THE WORD “SONGE THAKBEN CHEK KORCHE” FOR MORE THAN 10 MIN AND THEY ARE GOSSEPING TO EACH OTHER , I TOLD 2 TRANSFER THE CALL TO SENIOR REPLY GVN SENIOR NOT AVAILABLE . ONCE AGAIN CALLED IN COMPLIAN HELPLINE ON 17TH OF JUNE AT 11.30AM . AND I REQUEST TO EXECUTIVE TO TRANSFER THE CALL TO SENIOR REPLY SENIR NOT AVAILABLE . TAT PROVIDED BY CRE TODAY IS SUNDAY SENIOR NOT AVAILABLE .WE HAD A CONVERSATION FOR 30 MIN AFTER THAT EXECUTIVE DROP D CALL . ONCE AGAIN CALL ON THAT DAT NEAR 12.15 OM CALL DROP DIRECTLY

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