Location/place: JODHPUR
Name of company/service: BSNL
RESPECTED AUTHORITY,
THIS IS TO INFORM YOU THAT I AM A CITIZEN OF INDIA AND AS I AM A BSNL USER THEY HAVE DEDUCTED MY BALANCE OF RS 80 BY SAYING THAT I HAVE ACTIVATED TV MOBI PACK OF RS40 BT THIS WAS NOT AT ALL DONE BY ME. MY COMPLAINT WAS NOTED TWICE AS ON 22/05/2012 AND 28/05/2012 AND THEY HAVE SAID MANY A TIMES THAT THEY WILL REFUND THE MONEY BACK AND NOW THEY ARE DENTING THIS FACT BY SAYING THAT YOU HAVE ACTIVATED THE PACK AND YOU ARE NOT ENTITLED TO REFUND. AS AN ACTIVE CITIZEN I WANT SOME ACTION.
I HOPE YO WILL REPLY ME SOON.
THANKING YOU
ADITYA RATHI
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