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Balance deduct without info

Location/place: H.No.#70,Sec-9,Panchkula-134109

Name of company/service: Videocon

Dear Sir/Madam,
sub:complaint against Videocon mobile GSM service provider.
Sir,
Videocon Punjab has deduct 30INR from my account without any pre-information.
When i tried to their customer care executive he has denied to log complaint.
3 time i had spoken with their executive but no reply.
Please log my complaint against them.
Thanks – Tilak (8528893541)

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