Balance cut by providing undemanded service

Location/place: malbazar

Name of company/service: tata docomo

Hello sir,
I have been cheated by TATA Docomo(8653235033), they have been cutting my balance rs 1 to rs 3 everyday by subscribing undemanded services without my permission. I have called so many times to customer care to deactivate the services and also refund my deducted balance.
they will only refund 1 rupee. But again they started cutting my balance and they didn’t refund a single ruppes as they promised


Comments

3 responses to “Balance cut by providing undemanded service”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2. arindam roy Avatar
    arindam roy

    after someday of this post tata docomo refund rs 2 for me bt after that they again cut rs 1 and again today 20-07-2012 they deduct rs 1 “number 8653235033”
    why tata docomo continuously deduct my balance

  3. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly be informed that the amount of Rs.2 has been adjusted in the number and the VAS service CINEONE has been deactivated.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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