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Bad service and harassment from MTS

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by

AdminPost
in ,

Location/place: Bangalore

Name of company/service: Doctor

Hi,

I bought MTS internet serivce (Post paid connection) and also paid for the device. However the device never worked. Later on after repeated follow ups replacement device was provided, however this also never worked. Hence I discontinued with the services, surrendered the device and also filled the cancellation form. It has been one month since then, there is no confirmation of cancellation and MTS guys are regularly calling up to pay up the bill. Post which it will be cancelled. Every couple of days get message also saying that ‘you have used 75% of your credit limit or 80% of your credit limit’. This is totally fraud.

Comments

6 responses to “Bad service and harassment from MTS”

  1. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,
    We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.
    Regards
    MTS Customer Service India

  2. Sahana Avatar
    Sahana

    My contact number no: 8867671000. I have received again bill amounting to Rs 1200/-. In this case seems the connection is being used by somebody else. When we contact the MTS retail and checked the status of our cancellation. It showed as disconnected and the retailer asked to ignore the bills. However the harassment continues..Please resolve the issue ASAP.

  3. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi sahana ,
    We regret the inconvenience caused. Thank you for providing the details.
    We will ensure that our customer support team will contact you.

    Regards

    MTS Customer Service India

  4. Avatar
    Anonymous

    Please note again we have received incremental bill today(13/9/2012). Last time when i had checked with retail outlet the connection was disconnected/Cancelled (two weeks ago). As per retail outlet, that was the end of our transaction with MTS. This is totally fraudulent ways of dealing with customer. Stop this harassment.

  5. Sahana Avatar
    Sahana

    Please note again we have received incremental bill today(13/9/2012). Last time when i had checked with retail outlet the connection was disconnected/Cancelled (two weeks ago). As per retail outlet, that was the end of our transaction with MTS. This is totally fraudulent ways of dealing with customer. Stop this harassment.

  6. Avatar
    Anonymous

    Got the same thing. Same calls about the charges. Now 4 years later, they start sending sms stating that they will give 50% off and if not paid, they will take legal actions.. LOL!!

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