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Bad Serivce

Location/place: Mumbai, Maharashtra

Name of company/service: ETA-STAR Appliances

I have an Indesit Washing Machine Model No.IWE-7125.This has been non functional from 11-7-2012.The complaint was lodged with their franchise M/s.Galaxy Enterprises on 12-7-2012.From this date till today nothing constructive has happened.They came, inspected & found that the Power Board has to be replaced.Since nothing was happening I sent a mail to their AGM All India Service Mr.Saravanakumar on 26-7-2012.The same day they took the defective power board.Today I talked to their Ms.Sarjana, Service Manager At Chennai office.She says that they are trying to repair the board and send it back to Mumbai. Now I really do not know much more to wait 🙁
Mr.Saravanakumar-Chennai +919500010103
Ms.Sarjana-Chennai +914444211212
Mr.Gautam Rao-Mumbai +919821896424
Galaxy Enterprises-Mr.Dipesh Shah-Mumbai +919892106583.
Please Help me.
Regards
K.V.S.Narayanan
+919820153232
[email protected]

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