Automatic Pack Activation

Location/place: Tirupur

Name of company/service: Tata Docomo

Dear Sir ,
I have already complained about the unwanted self activation of Horoscope pack from 53300 . I didnt use this SIM for nearly 3 months and there was a complaint that Docomo Activates that pack AUTOMATICALLY . I never asked or contacted Docomo for activation of these packs . Till this date i have complained the same Issue for 3 times . And now if i call the customer care , they never accept my call . The automated response service says ” All our customer care agents are busy . For more information mail us at [email protected] . Thank you” . I have tried this customer care service for ‘n’ number of times and yet it says the same message. Please help us in refunding the amount . Thank you .


Comments

One response to “Automatic Pack Activation”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link – http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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