auto deduction

Location/place: karnal

Name of company/service: tata docomo

I am a disgusted customer of “tata docomo”.My
number is 9729862292.
i got a message saying “TA-5333300: You have
purchased podcast on Right colleges for Architecture
for Rs. 15. Dial 533330101(FREE) to listen to expert
advice. ”
Wat the hell?
I swear i hav nt purchased this crap from tata docomo.
And when i checked my balance , 15 rs. vanished.
This is not the first time i am losing money like this.
And when i contacted customercare they are
saying “u have used gprs , thats why your balance is
deducted”
Really fed up with Tata Docomo
Funny thing is that they even have an ad saying “know
what you are paying for”
The question is that if we are not using the service
why would we be charged?


Comments

One response to “auto deduction”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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