ATM TRANSACTION OCCURS BUT DID NOT GET MONEY

Location/place: DELHI

Name of company/service: CORPORATION BANK

DEAR SIR,
I am arun kumar. i got a transaction from corporation bank atm of rs. 5000 but i did not get the money even after completion of transaction. i claimed for that but they did not gave my money back. MY account number is SB/01/514670
my card number 4027412077162145
transaction date is 20-07-2012
ref no is 831996
ATM ID is COBE207705
Transaction amount is rs. 5000

I request you to please take care of the problem.
Thank you
Arun Kumar